A total rip off, brought my car in to
get a esimate and they came back with a cost of $8,000. The car was worth $9,000. When I told them I was going to have it towed to another place they said they were going to charge me $1,200 for the estimate and storage fees. They said they would waive the fees if I would just sign the title over to them. I felt I had no choice and did it.
2 months later the same car was in front of their business with a for sale sign on it. Selling price was $9,500.
Nothing but a racket!
These guys are dedicated to making sure the vehicle is fixed right! They make sure that you get the right parts and go the distance to fight the battle for you. I will reccomend them to anyone!
PLEASE PLEASE NEVER GO HERE. I am shocked at how bad Owens Collision is!!! Not only did they not repair my car right but it was like pulling teeth dealing with them. They had my car for over a month to do minnor repair that they told me in the begin would only take a week. After a week went by I called to find out what was up and why my car was not done. As soon as I asked whats the deal the woman on the phone, who is Greg Owens wife when in to total BITCH mode and started talking down to me and saying that it was my fault it was taking long than they told me. I was speechless that instead of a straight answer or even a lame excuse they went straight to blaming me for their delay in fixing my car. At this point it had been over a week of being in the shop and I was told they had not even started to work on it, I was PISSED. I told them I was going to take my car back and bring it somewhere else. When I told them this the EVIL came out from Owens Collision. The witch lady on the phone said that I could pick up my car but I would have a charge of $500 “Holding Fee” the cost of the repair only $700!!! They had not even worked on my car at this point!!!! I was like NO thats crazy that I would have to pay them to lie to me and do nothing on my car. Then to top it off they told me that they were going to decline to do the work and that I had to pay the $500 fee before they would release my car to me. They pulled a dirty under handed move to just get money from me! I am a school teacher and I dont just have extra money just laying around. I had to borrow money from my parents to pay the stupid fee they imposed on me. Once getting it back I took my car to Champs on Siegen Lane and not only did they do the work in under a week they did it for less that Owens. After do some research it turns out that what Owens did was 100% legal and if I would of gotten a lawyer they could of got my car for them. But here is the kicker, Owens know that a lawyer would cost more than paying their “Fee”. So Owens game is to nickel and dime your money from you. I call it STEALING!!!! Bottom line Owens Collision is the scum of the earth and will screw you any way they can. PLEASE PLEASE PLEASE never go there and tell all you friends and love one never to go there. I regret going there. Greg Owens is a dirty under handed business man who does not care about hurting people. After dealing with him it would not surprise me if he finds humor at the thought of his customers pain.
Don't sign the repair authorization!!!!. Please do not take you car to this shop. He will make you sign a repair authorization that makes you legally liable for defense costs associated with litigation involving your repair. That means if you sue him, you have to pay for his lawyer. Then he charges whatever he likes to fix your car. Forget reasonable and customary! They gouge the insurance companies! That's the real reason for his ad campaign!
Owens Customer for 8 Years! Very Happy.
# 1 BODY SHOP IN BTR color matching & body repair
When you need Auto Body Paintwork done right and quickly, bring your
car to Owens
I worked for a lawyer for 8 years an we sent all of our clients to Owens. I have
also sent my personal car to Owens and have always been a happy customer.
Greg Owens is the owner and is very hands on. He told me once thats my
name on that car when it leaves my shop so I want the job done right.
OWENS IS THE BEST.
OWENS HAS THE BEST BODY SHOP. A FRIEND I GO TO CHURCH WITH
SUGGESTED THAT I TAKE MY CAR THERE AFTER SOMEONE IN A PARKING
LOT SPUN OUT AND THREW ROCKS ALL OVER MY CAR. THE ROCK CHIPPED
MY PAINT. OWENS DID SUCH A GREAT JOB THE CAR LOOKS BRAND NEW
LIKE IT JUST CAME OFF THE SHOW ROOM FLOOR. I TELL ALL MY FRIENDS
The service and staff at Owens Collision was fantastic!
i've been dealing with this shop for several years and have refferred all of my friends and family to Owens whenever the need for body work or maintainence arises.
Courteous, professional and caring best describe Owens Collision. they care about the auto and what is best for the owner as opposed to what's best for the insurance company!
I highly recommend using Owens Collision for all your repair and service needs!
Unbelievable service and do the Absolute Best for you!.
I have been using Owens for both my vehicle, my family and all of my friends. They always do an outstanding job of doing what is best for me, NOT the insurance company!
The staff is knowledgeable, honest and very helpful and accommodating.
After over 12 years of being a customer, and a quite repetitive one at that, I would never trust my vehicle anywhere else!
Outstanding Collision Shop. This is a first class collision shop...no aftermarket parts. They work for the customer not the insurance company. Wonderful Work...very nice people too. Very clean place and very helpful!
At All Cost Go somewhere ELSE!!!!.
Brought my car there to have the bumper fixed after a wreck i had. When I got my car back the paint was a different color and was not even put on right, it was hanging off one side. When I ask them about it they told be that I was wrong and that the color matched and the bumper was on straight. It was only till after I threatened to sue them in small claims court that they said they would fix it.
They are RUDE, ANGRY, NEVER ONCE SHOWED THAT THEY CARED ABOUT MY CAR OR DOING IT RIGHT.
NEVER will I go there and never will I tell anyone else to go there.
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