EXPECT THE UNEXPECTED.
Everyone reads reviews so they know where to stay away from. We were looking for a certain designer and there were only a few bridal shops without going 200 miles out that carried his line and the Bridgal Boutique had the best reviews of local boutiques.
Our intial exerience was wonderful everything a bride to be would dream it to be. Out assistant, Carol, was the best. She treated us like we were her first customer of the day and we asked her input and she responded honestly.
The measurements were taked to exact body size and within 4 months my daughters dress had arrived. My daughter was coming from out of town and works Monday-Friday so a Saturday final fitting would work best.
When I called to make the appointment on a Saturday, I was advised that final fittings were only honored Monday thru Friday and that Saturdays were reserved for new brides trying on dresses only. My initial thought was "Really", but I was told that I could pick up my daughters dress and carry it out" Oh, ok, I feel much better now!
I called my daughter and she handled it from there. She was told we would be put in a closet upstairs. My daughter said she didn't care at all where just so she could come on a Saturday. The girl told her to be there at 9:30.
We were there and we had the entire staff at our disposal. We had a big room downstairs and my daughter was treated like a bride-to-be should experience. We were out before 10:00 a.m. opening time.
All the new brides looking for dresses charged in at 10:00.
I understood why they would tell us no Saturdays, but follow through on any business transaction is part of the whole exchange. You give me complete service that is accommodating and I pay your for it.
I am very thankful they made accommodations for Ashlei. That moment to see my daughter so happy will be forever etched in my mind.
The Briday Boutique does not do alternations and they recommend a place down the street. They are wonderful. Please make an appointment however.
Always expect the unexpected 9 times out of 10 the situation will work out and everyone will be happy.
We were told that the boutique would try to obtain a sketch of the dress from the designer along with the purchase. That has not come to pass yet, but I am going shopping there for my dress. I do feel confident that they will provide me and anyone else for that matter the reasonable service that we desire!!!
To the Brides of the future - Congratulations!!!!!
Taking full advantage of Brides daily. For starters, I was told to give Bridal Boutique my measurements, in which their response was "well that puts you somewhere between a size 4 & 10" Not very helpful. Then for $300.00 I received a crumpled up piece of taffeta, that swallowed me. We put our orders in at the end of November, but did not receive the dresses until two weeks before the wedding. To pay that much and get that little respect, I think displays this companies arrogance. I will never use them, and as an events coordinator will strongly encourage any bride I work with to stay far away for this place.
Don't waste your time!!. First let me start by saying that since I was coming from out of town to shop for a wedding gown I made sure to schedule an appointment. When I arrived I was disappointed to see that the store looked pretty run down and junky and there were no dresses on display. Although they seemed to have many dresses to choose from they were so tightly packed on the racks that it was exhausting trying to look through them to find some to try on. If they were "organized" in any type of way (by designer?) you never would have known because it looked like dresses were shoved into any available 1/2" of space. I was assigned a "consultant" which is a joke because she could have cared less about helping me or assisting with pulling dresses for me to try. After asking me what kind of dress I was looking for she suggested I look around and let her know when I was ready to try them on. I managed to find three to try and when they didn't work I mistakenly asked the "consultant" if she had any ideas of dresses I might be interested in (thinking she would know the inventory and be able to locate dresses in the style I described). She replied that I should just look myself because I would know what I liked better than she. I guess she didn't want to fight with the overstuffed racks either! In any case I left the store after only 15 minutes and no one seemed to notice or care. Definitely not worth the drive from Lafayette - don't waste your time.
do not deserve even 1 star. The only recommendation I can give anyone about Bridal Boutique is to stay away from these horrible, catty, rude, obnoxious, aging socialite wanna be's as possible. I cannot express this firmly enough. The saddest part about the behaviour of these women is that they are hiring and teaching a whole new generation of Baton Rouge young women to be as pathetic and catty as they are. The experience of dealing with them was truly unbelievable. Had it not been for the sake of my friend's wedding, I would have burned the dress they provided me with in their parking lot. First, they had to have completely taken my measurements incorrectly. Then they insisted that I needed to order a dress 6 sizes larger than the department store size I wear. Which I am certain was to get the extra $50 for a "plus" size. When the dress came in, it was so big that it required 12 inches to be taken in at the waist, another 8 in the shoulder straps, and 6 more in the bust line. Even after seeing it on me, they insisted that they had ordered the proper size and that this was "normal" and basically that I was just fat. After all...they are the professionals that do this all the time and what they say goes. Of course it could not be returned or exchanged. It cost me another $120 over the price of the already overpriced, poorly constructed garment to have it altered. Needless to say this amount of altering left the dress looking like it had been fit by the makers of gunny sacks. The attitude of the women in the shop and their smug insinuation about my size was truly despicable. Do yourself a favor. Go to ANY bridal shop but this one!
Great selection of unique and beautiful dresses. Upon entering Bridal Boutique, my mother and I were immediately greeted. We were encouraged to look around to see what style we liked, then the associate assisted us in gathering dresses which suited my taste. I tried on MANY dresses, and, although each one was very unique, they were all beautiful. I found the dress for my wedding there, and the order arrived earlier than the estimated date. The dress was in perfect condition, and I even returned there to inquire about shoes and a purse. It's a great place to shop if you don't want to look "just like all the other brides." And most of the dresses are very affordable, as well.
Absolutely loved the place!. The best customer service reps I've had since shopping for a dress. Great people, great selection, great service. I would recommend this store to every bride looking for their dress and bridal party attire. I was treated like I was the only person in the store. EXCELLENT!
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